Terms of service

Last updated: March 2026

Overview

This website is operated by Lorewil. Throughout these Terms, the words "we", "us" and "our" refer to Lorewil. By visiting our website and/or placing an order, you engage with our "Service" and agree to be bound by the terms and conditions outlined below, including any additional policies referenced herein. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any of our Services.

Any new features or tools added to our store will also be subject to these Terms. We reserve the right to update or replace any part of these Terms at any time by posting changes to this page. It is your responsibility to review this page periodically. Continued use of the website following any changes constitutes your acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform used to sell our products and services.

 

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or state of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction. You must not transmit any harmful code, viruses, or worms. Any breach of these Terms will result in immediate termination of your access to our Services.

 

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

 

Section 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general informational purposes only and should not be relied upon as the sole basis for decisions. Any reliance on site content is at your own risk.

We reserve the right to modify the contents of this site at any time without obligation to update any specific information. It is your responsibility to monitor changes to our site.

 

Section 4 – Modifications to the Service and Prices

Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

 

Section 5 – Products or Services

Certain products may be available exclusively through our website and may be subject to limited availability. Returns and exchanges are handled in accordance with our Return & Refund Policy.

We make every effort to display product colours and images as accurately as possible, but we cannot guarantee that your device's display will be fully accurate.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis. Product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time, and any offer is void where prohibited.

We do not warrant that the quality of any products or services will meet your expectations, or that errors in the Service will be corrected.

 

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion. This includes orders placed under the same account, credit card, or billing/shipping address. If an order is changed or cancelled, we will attempt to notify you using the contact information provided.

We reserve the right to limit orders that appear to be placed by resellers or distributors.

You agree to provide accurate, complete, and current billing and account information for all purchases, and to promptly update this information as needed so we can complete your transactions.

 

Section 7 – Optional Tools

We may provide access to third-party tools that we do not monitor or control. These tools are provided "as is" and "as available" without any warranties or endorsement. Use of any optional third-party tools is entirely at your own risk. We may also offer new features or tools in the future, which will also be subject to these Terms.

 

Section 8 – Third-Party Links

Our website may contain links to third-party websites that are not affiliated with Lorewil. We are not responsible for the content, accuracy, or practices of any third-party sites. Any transactions made through third-party websites are solely between you and that third party. We encourage you to review the terms and policies of any third-party site before engaging with it.

 

Section 9 – User Comments, Feedback and Other Submissions

Any comments, ideas, or submissions you send to us — whether requested or not — may be used by us without restriction, including for editing, publishing, or distribution purposes. We are under no obligation to keep submissions confidential, compensate you for them, or respond to them.

We reserve the right to remove content that we consider unlawful, offensive, or in violation of these Terms. You are solely responsible for the accuracy and legality of any comments you submit, and you agree not to use false identities or mislead others in any way.

 

Section 10 – Personal Information

The collection and use of personal information submitted through our store is governed by our Privacy Policy.

 

Section 11 – Errors, Inaccuracies and Omissions

Our site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to update or cancel orders at any time without prior notice, including after an order has been submitted.

 

Section 12 – Prohibited Uses

In addition to the restrictions outlined elsewhere in these Terms, you agree not to use this website or its content for any of the following purposes: unlawful, fraudulent, or unauthorized activity; violation of applicable laws or regulations; infringement of intellectual property rights; harassment or discrimination of any kind; submission of false or misleading information; uploading harmful code or malware; unauthorized collection of personal data; spamming, phishing, or scraping; or bypassing security features of the Service.

We reserve the right to suspend or terminate your access if we determine, at our sole discretion, that you have engaged in any prohibited use.

 

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that the Service will be uninterrupted, error-free, or secure. The Service and all products provided through it are offered "as is" and "as available" unless otherwise stated.

To the fullest extent permitted by applicable Canadian law, we disclaim all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Lorewil and its directors, employees, affiliates, and service providers shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or any product purchased through it. Where applicable law does not permit the exclusion of certain liabilities, our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms is intended to exclude any consumer rights that cannot be waived under Canadian law.

 

Section 14 – Indemnification

You agree to indemnify and hold harmless Lorewil and its affiliates, officers, employees, agents, contractors, and service providers from any claims, damages, or expenses — including reasonable legal fees — arising from your breach of these Terms or your violation of any law or third-party rights.

 

Section 15 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

 

Section 16 – Termination

These Terms remain in effect unless terminated by either party. You may terminate at any time by notifying us that you no longer wish to use our Services. We may also terminate your access at any time without notice if we determine you have violated these Terms. Any obligations incurred prior to termination will survive the end of this agreement.

 

Section 17 – Entire Agreement

These Terms, along with any policies posted on our site, constitute the entire agreement between you and Lorewil regarding your use of the Service. Any failure by us to enforce a right or provision shall not be considered a waiver of that right. Any ambiguities in these Terms shall not be construed against the drafting party.

 

Section 18 – Governing Law

These Terms of Service and any agreements through which we provide Services to you shall be governed by and interpreted in accordance with the laws of Canada.

 

Section 19 – Changes to Terms of Service

The most current version of these Terms will always be available on this page. We reserve the right to update or replace any part of these Terms at any time. It is your responsibility to check this page periodically. Your continued use of our website following any updates constitutes your acceptance of the revised Terms.

 

Section 20 – Contact Information

Business Information

  • Website name: Lorewil
  • Operated by: SJG ECOM LLC
  • Registered address: 600 E 5th Street, Wilmington, Delaware 19801, United States
  • Company number: 5839472

Contact Information

Business hours
Monday-Friday: 8:00 a.m.-8:00 p.m.
Saturday-Sunday: 8:00 a.m.-4:00 p.m.
We always strive to respond within 24 hours.